The free delivery over £60 does not include certain items, typically this relates to chinmey pots, large items and heavy manhole covers. Whilst we would like to include delivery due to the weight or fragileness we have to send the products via specialist companies to ensure safe and sucessfull delivery to you.

All delivery methods will require someone to accept the delivery, check it over and sign received in good condition. Please note any damages on the delivery sheet / electronic device, do not use the product and contact us straight away.

Next day, AM/PM or even Saturday deliveries can be arranged at an extra cost. Please add your items to the shopping cart for an instant quote.

Pallet Deliveries (Large Items)

After your order has been dispatched you will be contacted on the phone (within 2 days), by your local pallet delivery company in your area, once they receive the goods from our local depot, to book-in a day that is convenient for you. (this will not occur on Timed, Next Day & Saturday deliveries). The delivery will arive on a lorry with an electric tailift and a hand pump truck.

Parcel Deliveries (Smaller Items)

After your order has been dispatched you will receive your goods within 2-3 days. No telephone book-in will occur.

Remember when handling your goods:

• Take care when removing the packaging / banding and also when removing the product out of the crate / pallet as they may have weakened during transit and could be unstable.
• Some products are quite heavy and can weigh a lot. Consider this when arranging the delivery, as you may need appropriate lifting equipment, or an extra pair of hands.

To ensure you prepare adequately for pallet deliveries please watch the video below for a comprehensive guide.